I don't know how likely this is but I guess it is possible that the audio controller built into these boards specifically isn't actually supported by the software, so isn't available.
I have mainly found recent posts from other users of Z390 variants. Throughout my searches I haven't found anyone say anything about incompatibilities with Windows itself, and when I checked with a friend they still have the manager on their machine (also 1909) but they had it installed from a windows 7 upgrade to 10 so not sure. Still try every now and then to get it back, but I'm getting to the point where I may just order a third-party soundcard so I can actually control my audio channels again. I think something with this latest driver is incompatible with Windows 1909 and is causing the manager to not install (which I think is also causing my mic to have issues). I noticed that your sound settings also say the same as mine "Realtek(R) Audio" when I think they used to say something like Realtek High Definition Audio or similar. The only thing I get is a Realtek console app that when opening says it is not compatible. To add Realtek to Device Manager, go to the Device Manager, scroll down to Sound, video and game controllers and find Realtek High Definition Audio. After installing Realtek drivers, there is still no Realtek audio manager. Just upgraded to a new mobo ASUS Rog Strix Z390-E Gaming and also in the process installed W10 1909. Have you found a solution to this? Searching everywhere.
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